Closing Strategies

From ensuring a seamless online research experience and establishing a positive line of communication to providing a hassle-free application process and move-in, leasing professionals have a variety of opportunities to engage and build rapport with prospective residents. Make sure your leasing professionals are "sealing the deal" productively and strategically. 

During this three (3) hour class, students will learn about effective strategies that they can use throughout the entirety of the leasing process, including: 

• Catering to Internet prospects.
• Providing customer service from the beginning to the end of a sale.
• The importance of building rapport and how to engage prospects.
• Strategies to help make sure your prospects show up on time, every time.
• Overcoming the five common types of objections.
• Natural ways to "seal the deal" using a prospect's timeline.